CUSTOMISATION & DESIGN
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What do I need to provide to get started?
To kick off the process, I’ll need photos, videos, key details, and any special requests you have. The more information you can provide, the better I can tailor the design.
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What is the turnaround time?
Turnaround is between 2-3 weeks, but can vary depending on complexity of artwork and calendar. I'll keep you updated throughout the process
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How do I provide the information and media?
You can easily share your media through a Google Drive link. I will also send you a questionnaire for wedding and relationship designs that will guide you through the key details you can include.
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Can you give an example of a question and answer?
Sure! Here’s an example based on a civil wedding:
Where and when was your civil wedding? Landmark London, 21/05/24, sunny day (add any reference media).
Special moments to highlight? Bridesmaids' white gift bags with a card inside, Groomsmen's matching suits, Champagne waterfall, Rose flower arrangement, "I Do" clutch bag, White doves released during the ceremony… etc (again add any reference media).
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What kind of media should I provide?
Photos and videos are essential as they serve as the foundation for your custom piece. If you have pictures or videos of the special moments or locations, they help me visualise the scene and create a more accurate and meaningful illustration. The more personal and detailed, the better!
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Can you include specific locations or meaningful symbols in my collage?
Yes! I love adding personal touches like wedding venues, engagement spots, or inside jokes that make the artwork truly yours.
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What if I don’t have high-quality photos?
No worries! I can work with what you have and enhance the details to create a stunning final piece.
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Do you only create relationship pieces?
Not at all! I also create bespoke pieces for birthdays, anniversaries, or to celebrate someone’s life. As long as you can provide around 20 meaningful memories or details, I can create something beautiful and unique.
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Can I request a surprise artwork without my partner knowing?
Of course! Just provide the details, and I’ll create a beautiful piece without revealing anything.
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Can I request changes after seeing the first draft?
Yes! You get one round of revisions to ensure it's perfect (within one week).
ORDERING & PAYMENT
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How do I get started?
Pick your style, fill out a form, upload reference photos, and share your vision with me.
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How do you transform my story into art?
I listen closely to your story, then craft an illustration infused with meaningful details, subtle nods to moments, inside jokes, or personal touches. The goal? A illustration that sparks the memories without spelling everything out. When you see it, you’ll remember the full story.
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How much does it cost?
You can find prices listed under each style. As a quick guide:
Relationship A – See next question Relationship B – £850 Wedding Roundup – £390 Proposal Piece – £65
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How is the Relationship A piece priced?
This is based on the number of memories/concepts you want included in the piece, as the more memories, the more detailed and intricate the design becomes. The range starts at £420 (includes c.40 personalised concepts) and goes up to £820 (c.120+ concepts). Once we’ve had a chat about your story and what you'd like included, I’ll give you a more tailored quote.
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When do I make payment?
To secure your custom artwork, payment is due in full after our initial consultation and before I begin creating your piece. For the relationship piece, I will provide a quote following our consultation - payment will then reserve your spot in my schedule.
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What is the cancellation policy?
As each work is custom made, cancellations are not accepted once work on your design has started.
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Do you offer refunds?
No refunds are provided once the design process has begun.
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Do you take urgent/rush orders?
Yes! If you need a collage sooner than my usual turnaround time, let me know. Rush fees may apply.
DELIVERY & PRINTING
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What sizes do you offer for digital collages?
I offer a standard size of A1 (59.4 x 84.1 cm), perfect for high-quality prints. Custom sizes are available up to A0 (84.1 x 118.9 cm) - just let me know your preference!
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Do you ship physical prints?
I offer high-resolution digital files, but premium prints (canvas or metal print) are available as an add-on (UK only).
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Can I print the artwork myself?
Absolutely! I provide files optimised for printing in large sizes without losing quality.
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What file format will I receive?
You’ll get a high-resolution JPEG - an RGB version (digital) and CYMK version (print). If you need another format, let me know!
GIFT & SPECIAL REQUESTS
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Can I order a collage as a wedding or anniversary gift?
Yes! These make perfect gifts. I can even include a personalised message.
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Do you offer gift vouchers?
Yes! If you’re unsure about the details, you can give a gift voucher so your loved one can customise it themselves.
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Can you recreate a proposal scene if I don’t have a photo of it?
Yes! Just tell me the story, and I’ll illustrate the moment with beautiful details.